Registration button is always available. Click this button, enter your phone number/mail in a registration form, and create a password. Right after that, we’ll ask you to confirm your contacts so you will receive a code to enter.
Сlick FORGOT YOUR PASSWORD? After you enter your phone or e-mail, you will receive a code. Use this code to confirm and create a new password.
If no link arrives via email, try recovering through your phone number. If SMS doesn’t work, switch to email. If both fail, contact Live Support with your name, login email, and a brief problem description.
You can use the “Forget my password” link when login to reset your password. There are no additional options for creating a new password in your profile, but the reset request would help you.
Reach out to Live Chat Support for guidance on document verification for updating your info.
The verification procedure is required to get access to all the QQbet’s features and your withdrawals. So, pay a little time to complete it. To do so, please go to your personal account and choose the “Dashboard” tab. There, you’ll find the “Personal Data” section on the left-hand side. Click the “Upload Document” button and follow the instructions.
No, multi-accounting is not allowed. If you accidentally created a second account, contact Support to resolve it.
If you want to block your account for any reason, please use your personal account to apply for suspension or deletion. To do so, find the ‘Settings’ tab and scroll down to the ‘Danger zone’ drop-up list. Unfold it and select your option: Log out, Suspend account, or Delete account. Please note: suspension procedure can last up to 24 hours, and deletion will take 48 hours. You can withdraw your request during this time if you change your mind.
If you want to cooperate, please visit the affiliate program page for more details on the partnership.
Yes, you may find a personal referral link ??? and share it with your friends. Every unique registration via your link will bring you free spins or daily bonuses.
It could be a technical delay. Contact Support with relevant details and screenshots for assistance.
Check your internet connection, clear your cookies, and contact Support if the issue persists.
Payment systems may need time. If it exceeds the usual timeframe, contact Support for help.
Ensure the transaction complies with the system’s limits. If everything is fine with the limit threshold, but your money is still not here, please contact the support team.
Yes, limits apply. Check the Payment Methods section for details.
Currently, you can deposit and withdraw funds using RUB, KZT UZS, AZN, and KGN.
It’s the wager required before withdrawing. QQbet has a 1x turnover, meaning a 100 RUB deposit requires 100 RUB worth of bets before withdrawal.
Withdrawing cancels any active bonuses unless wagering requirements are completed.
Limits vary by payment method; see the Payment Methods section for specifics.
The withdrawal time depends on the payment method you’ve chosen. Some of them may process your request up to 1-3 banking days.
Ensure you’ve passed the verification procedure and check if the amount matches your balance. Contact Support for any unresolved issues.
Bonuses are issued not for the fact of registration but for your first three deposits. Check the link for detailed conditions.
Please check if the deposit meets the required minimum or contact Support for further help.
You can cancel your bonus upon withdrawal or manually in your account's bonus section.
Yes! Participate in QQbet promotions and follow our social media for chances to win bonuses.
Most promo codes have their time limits. You can use it to get your bonus if it hasn't expired yet. If you can’t find the info regarding promo code lifetime, you can contact the support.
Bonus funds are used after real money is spent. To convert it into real money, meet the wagering requirements.
To withdraw bonus money from your rear money account, please fulfill the bonus wagering requirements. Right after that, you’ll be able to convert it.
You may find the wagering scale in your profile. Go to the Bonus tab, select your bonus, and find the information in the bonus batch.
Yes, QQbet is a licensed casino. The permission to operate is granted by XXX; the license number is XXX. You can check the document by clicking the link in the gaming website’s footer.
You can use only legal documents to prove your identity. It can be your ID, passport, driver’s license, or residency permit.
If you can not upload your documents, their size can be the reason. Please check if your file size corresponds to the QQbet verification requirements. If everything is fine, but you still can’t upload them, please contact support and follow the manager’s recommendations.
Unfortunately, we can’t help you with that. Providing personal data is mandatory per licensing requirements.